Frequently Asked Questions

How do I place an order?

Simply select the items you want, add them to your cart, and proceed through our secure checkout process.

What payment methods are available?

We accept credit cards, debit cards, bank transfers, and other options like e-wallets.

How long does shipping take?

Delivery usually takes 3-7 business days, depending on the shipping address.

How is the shipping fee calculated?

Shipping fees are based on weight and destination and can be reviewed at checkout.

What is the return policy?

If an item is defective or incorrect, please contact our customer service within 7 days of receiving it.

How can I track my order status?

After placing your order, you will receive a tracking number to check the delivery status.

Are the products authentic?

All items sold on KONticket Merch Shop are 100% genuine to ensure our customers receive the best quality.

What if I need to modify my order?

You can contact our customer service team at Email : [email protected] to check the status and make changes if the order hasn’t been shipped yet.